Caregiver and Volunteer Professional Development
Upskill in Healthcare
For caregivers and registered volunteers in Aged Care, Disability Care, Home and Community Care
Are your caregivers and volunteers up-to-date with industry required skills and knowledge?
Our programs will help your staff deliver safe and high quality care for your organisation. Use our stock modules. or contact us to discuss your specific needs. Flexible and cost effective solutions.
Course description
We have developed a standard 12 module CPD Course to introduce, enhance and refresh the skills and knowledge of carers , volunteers and healthcare staff. Our modules are modelled on the fundamental standards of the UK Care Quality Commission.
Our core modules take a practical approach based on the extensive professional experience of the course developers in healthcare and training. Materials may be modified to suit the specific requirements and focus of your organisation
The standard course is also a valuable pre-cursor for those intending to complete further accredited courses. International candidates preparing to apply for work in the UK, Canada and Australia will gain essential knowledge.
Focus Professional Development goes beyond discussing practical tasks, and focuses on the ‘How’ ‘What’ and ‘Why’ aspects of providing respectful, dignified and safe care.
CPD
Continuing Professional Development non-accredited (micro-credential)
Online
Self-paced learning
12 modules
Can be purchased individually
12 hours
Including assessment time
Course modules
FPDC001
Communication in the Workplace
This first core module forms the foundation that will underlay all our other skills, topics and presentations that combine to become the keys to working effectively within the healthcare system. Communication is a skill and we discuss key elements that will explain what communication is, why we communicate and how we communicate.
FPDC002
Barriers to Communication
This second core module recognises that there are barriers to effective communication that will be of particular importance within healthcare environments. This module identifies and describes potential barriers, and details methods of recognising and overcoming them.
FPDC003
Understanding Your Role
All those working within the healthcare sector must understand their role and its relationship to others, in order to interact safely and respectfully with clients and to work effectively and positively within a team.
FPDC004
Diversity, Access and Inclusion
This module will refresh your understanding of Diversity, Access and Inclusion focused on your involvement within a healthcare workplace. You will gain new insights and knowledge, and will learn from the examples and experiences of others. It raises a number of reflective questions and considers this topic within the context of globalisation, global cultural diversity and multicultural workforces.
FPDC005
Building Relationships
Your first contact with an individual, whether it be a client or a colleague will shape the future relationship. Your role is to create an environment where individuals feel their needs are being heard and understood. We will discuss details of how this can be achieved including respecting boundaries, and how interactions may be considered by others to be acceptable or unacceptable behaviour.
FPDC006
Privacy and Dignity
Privacy and Dignity are at the heart of ensuring that care is provided in a dignified and respectful way. This module examines vital skills that need to be practised by Carers and all those involved in delivering care services.
FPDC007
Person-Centred Care
You will gain new insights and will understand the significant difference between person-centred care and task oriented care. This module will recognise the pressures that may be placed on you to get tasks completed, versus the need to prioritise the people you are caring for.
FPDC008
Choice, Independence and Decision Making
All people being supported and cared for in a healthcare environment must be able to make choices and decisions about their own needs and wishes without the influence of others. As a result people will feel empowered as individuals and have a sense of independence over their lives. This module details why choice is important, what is independence and what is decision making.
FPDC009
Safety Awareness
Safety Awareness within healthcare workplaces involves far more than just physical hazards and accidents. You will learn how to identify unsafe situations and possible risks of harm to people within the context of your responsibility to maintain a safe work environment for your clients and colleagues. Duty of care and legal obligations will be discussed.
FPDC010
Report Writing and Handling of Information
Report writing and handling of information are vital requirements of those working in every healthcare situation. In this module you will gain a clear understanding of the purpose and implications of report writing in the healthcare workplace. You will better understand legislative requirements and the need for privacy and confidentiality.
FPDC011
Food Hygiene, Nutrition and Hydration
Ensuring adequate nutrition and supporting high quality mealtime experiences for those in care are a primary responsibility of healthcare staff. Aspects that will be discussed include the need to respect specific dietary needs, the maintenance of routines, and challenges that may be faced by staff.
FPDC012
Understanding Mental Health Issues
In this module you will gain an overview of mental health issues that may affect people in your care. You will understand the differing needs of people with mental health problems, and the importance of promoting positive health and well being of all individuals in your care.
Our program will help your staff to:
Increase positive impact
The primary course objective is to enable healthcare staff to contribute more positively to the lives of people in their care.
Become better communicators
Participants will learn new communication skills and will be able to recognize communication barriers, and how to avoid them when communicating with clients, colleagues and others.
Become more productive
Staff will gain new knowledge and skills that will equip them to contribute to a more productive working environment, and improved working relationships.
Gain a better understanding of their roles
After completion of all modules, participants will have gained a holistic understanding and an enhanced perspective of their roles within your organisation
How it works
Modules may be completed individually, or students may enrol for a full course.
Your organisation benefits from the fact that our integration with the Green Education Group LMS platform includes full student administration: enrolment, online access to materials, assessment management, maintenance of student records and access to detailed reports.
Our programs are designed with your staff in mind
Instant access
Modules can be accessed instantly through the Green Education platform. They will stay available in your account for up to 12 months.
User-friendly platform
With your experience in mind, we have chosen an intuitive elearning platform and have made our materials as easy to navigate as possible.
Direct support
Focus Professional Development support your students and organisation throughout the learning journey. We answer questions promptly by email and the service can include regular zoom sessions.
Certificates issued
A Certificate of Attainment will be issued as each module is completed. A Certificate of Completion will also be issued to all students completing the full course. Certificates may be branded with the name and details of your organisation.
